Cripps & Co Wedding venues

Cripps & Co is a family business hosting weddings and events in converted barns. I was responsible for reviewing complex end-to-end user journeys in their event management software. I wire-framed and redesigned user journey flows to create a more intuitive user experience.

Date: 2023-24

Duration: 10 months

Role: Lead UX Designer

Sector: Event Management

Platform: Software

Location: Remote, UK

UX Audit

I reviewed multiple dashboards within the software platform, documenting key insights and pain points across various aspects to inform improvements.

User groups

One of the key journeys involved reviewing the onboarding journey. This involved identifying user groups, and researching their needs to enable correct permissions

User flows

Creating user flows for all user groups within the onboarding journey.

Wireframes

I designed multiple wireframes to enhance the UX of individual pages and journey flows. Below is an example of the "Quote & Invoice" journey flow. View UI designs

Drop me a message at info@designbyfi.com